Great! We're always here and super happy to help with any pattern support. Simply send us an email to hello@making-stories.com and we'll do our best to help you out!
We're here to help you with any questions that you might have on the pattern! You can always send us an email to hello@making-stories.com and we'll help you out.
We also have tons of articles on our blog that focus on helping you get the best results for you in your knitting. We also have our resource page where we have links to videos and tutorials for every technique used in our patterns.
Most of our patterns only come in an English version. If there is another language available, it'll be indicated on the pattern page where you can purchase the pattern! Also, do let us know if there's a specific one that you'd like to have translated - simply send us an email!
You can sign up at any point in time for our Collective membership. Immediately after you've signed up, we'll send you an email with your discount code, and a link to the Collective Membership Area.
Whenever we have a new behind-the-scenes post, early access or a Collective Knit Night coming up, we'll send you an email so that you know what we have in store for you :)
Every month, your membership will auto-renew. You can cancel it at any point in time - with your cancellation, you will lose access to the exclusive content and products, and the discount code won't work anymore.
Immediately after you purchased your Collective membership! We'll send you an email with all the details.
Should that email not arrive within a few minutes of your order, please check your Spam folder - and if it's not there, please do get in touch with us (chatbox or hello@making-stories.com).
Yes! Simply log in to your account, click on "Manage Collective membership", and choose which level you'd like to upgrade or downgrade to.
Your Collective membership is a monthly auto-renewal. You'll get charged on the same day every month on which you started your membership. For example, if you got your Collective membership on August 23, it will renew on September 23, October 23, and so forth.
Our Annual Subscription is for our magazine only - with it, you get our two magazine issues a year, and early access to our magazine-related yarn releases.
The Making Stories Collective is our Membership program and includes a discount code to the entire webshop, access to our Collective Knit Night, Collective Blog, and, in the case of the Full Skein and Sweater Quantity levels, early access to shop updates and a gift after a full year of membership.
The discount for the webshop is also applicable to magazine subscription payments as long as you're a member of the Collective.
If you already have a subscription with us, and are now becoming a Collective member at the Sweater Quantity level, please get in touch with us so that we can apply the discount to your subscription!
If you don't have a subscription yet, and you want to become both a Collective member at the Sweater Quantity level, and a subscriber, here's what to do to apply the discount to your subscription: First, purchase your Collective membership. After a few minutes, you'll get an email with your discount code. Then, purchase your subscription, entering the discount code during checkout, and you're all set!
Oh no, we're so sorry about that! You can get to the Collective-exclusive content via this link. You'll need to log into your account to see the posts.
If that doesn't work, please send us an email (hello@making-stories.com) or a chatbox message with your membership email address, and we'll look into it right away.
Oh no, let's look into this right away! Please send us an email (hello@making-stories.com) or a chatbox message with your membership email address, and we'll figure out what's going on here.